If late arrival is inevitable, your service may be shortened in order to keep on schedule. In special cases when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original service fee will be charged.
Cancellations with less than 24 hour notice are subject to a minimum fee of $50 per scheduled hour.
Late cancellation fees will be due prior to any future scheduling.
Prior to each massage session, the treatment plan will be discussed with you. At your first visit with us you will be asked to sign the treatment consent form stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures.
Licensed Massage Therapists do not diagnose or prescribe for medical conditions. Our therapist may refer you to a medical doctor for diagnosis or treatment. Please refer to a medical doctor for any specific condition that requires medical treatment.
The client will always be modestly draped. Only the area being massaged will be undraped. Massage therapists are happy to adjust pressure, temperature, musical volume, work longer on an area or move on if you request it. The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, or stop the massage at any time.
We treat all client visits and conditions as confidential.
You may choose to talk or not talk during the massage. Conversation will be guided by the client’s direction.
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, ect., that the massages may be continued. The client must also keep the massage therapist informed of any changes in health conditions.
For clients undergoing chemotherapy and radiation therapy- Please be aware that we require a written note stating that the physician is aware of, and agrees to the desired treatment.
If you have any questions on the above information, please direct them to Mellow Moods LLC at 219-242-7695.
mellowmoodsbyjes@gmail.com